What does PMR mean at a concert? Zones, Tickets, and Accessibility

What is PMR at a concert?

PMR stands for Person with Reduced Mobility. In the context of concerts, festivals, and events in general, the term PMR refers to attendees who, due to a physical disability, whether temporary or permanent, require special access, seating, or assistance.

When you see “PRM tickets” or “PRM area” on a concert ticket website, it means that the venue has reserved a specific area adapted for these individuals: with improved visibility, barrier-free access, and, in many cases, the possibility of being accompanied by an assistant.

What is the PMR Zone?

The PMR Zone is the area of ​​the venue reserved exclusively for people with reduced mobility and their companion.

It is usually located strategically to guarantee:

• Full accessibility: no steps, ramps or obstacles that make access difficult in a wheelchair or with the help of crutches
• Adequate visibility: at a height or position that allows you to enjoy the show without other people blocking your view
• Proximity to emergency exits: for safety and to facilitate evacuation if necessary
• Sufficient space: for wheelchairs, mobility scooters, or other Support devices

The exact location of the PMR (Persons with Reduced Mobility) area varies depending on the venue, but organizers are required to clearly mark it and ensure that it is accessible from the main entrance of the event.

What does APMR mean?

APMR stands for Companion of a Person with Reduced Mobility. It is the ticket or accreditation assigned to the person accompanying an attendee with reduced mobility. At most events, each PMR ticket includes a free or reduced-price APMR ticket, as the person with reduced mobility may need assistance during the event.

The companion occupies the reserved space next to the person with reduced mobility (PRM) in the designated area.

How do tickets work?

PMR tickets—which signify reserved access for People with Reduced Mobility—work similarly to any other ticket, but with some specific features:

1. Advance purchase and limited availability
The number of PMR tickets is regulated and limited. It is recommended to purchase them in advance as they sell out faster than other tickets. They are usually purchased through the event’s official website or by contacting the organizers directly.

2. Accreditation upon Arrival

At many events, people with PMR tickets must accredit themselves at a specific point upon arrival, separate from the general entrance. There, their ticket is verified, and they are directed to their area.

3. Documentation

Some events require documentation proving reduced mobility (disability certificate, parking permit for people with disabilities, etc.). It is advisable to check the specific requirements of each event before attending.

4. Separate Access
Accessible entrances for people with reduced mobility (PRM) are usually separate doors or routes from the general entrance, without long queues or turnstiles, designed to facilitate barrier-free entry.

Which events are required to have a PRM area?

In Spain, accessibility regulations require all public venues to have PRM areas.

Seats reserved for people with disabilities. The General Law on the Rights of Persons with Disabilities and their Social Inclusion (Royal Legislative Decree 1/2013) establishes that performance venues must reserve a minimum percentage of accessible seats.

This includes:

• Concerts and music festivals
• Sports events (stadiums, pavilions)
• Theaters and auditoriums
• Ceremonies such as University Graduations

Specific regulations vary depending on the autonomous community and the type of venue, but the obligation to guarantee accessibility is universal.

Tips if you go to an event with a PMR ticket

• Buy your ticket in advance: space is limited and sells out quickly
• Check the venue map: find the exact location of the accessible area and the designated entrances
• Bring the necessary documentation: some organizers require it at the entrance
• Arrive early: Accessible entrances are usually located at different points from the general entrance, and you need time to arrive and register.
• Contact the organizers if you have any questions: Any reputable event has a support channel to answer accessibility questions.