How to Make a Concert Inclusive: An Accessibility Guide for Musical Events

In recent years, the demand for inclusive concerts has increased: more and more people want to enjoy music on equal terms. However, many musical events still present barriers for people with disabilities, limiting their experience.

What is PMR at a concert and why does it matter?

PMR stands for Person with Reduced Mobility: any attendee who, temporarily or permanently, has difficulty moving independently within a venue. This includes people in wheelchairs, with limited mobility, the elderly, or those with temporary injuries.

At a concert, PMRs need separate access points, reserved areas, and trained staff to ensure their safety and comfort. Ignoring these needs not only limits their experience—in many cases, it violates current regulations.

Reasons to make your concert accessible and inclusive

Before implementing accessibility measures, it’s important to understand why it’s worthwhile:

• Right to culture: Everyone has the right to enjoy a concert, regardless of their physical or sensory abilities.
• Larger audience: Including people with disabilities broadens the event’s reach and fosters a more diverse community.
• Positive reputation: Inclusive events improve your brand’s image and encourage attendee loyalty.
• Legal compliance: Spanish regulations require accessibility measures at public events. Failure to comply can result in penalties.

Designing the space for an inclusive event

The design of the space is the foundation of any accessible concert. At EXYT, we offer solutions to optimize attendee flow through NFC access control and QR codes, facilitating quick and barrier-free entry.

• Accessible routes: We plan obstacle-free access and optimize mobility within the venue, preventing overcrowding and ensuring a comfortable experience for everyone.
• Reserved areas for people with reduced mobility: We create exclusive spaces with digital capacity control and separate access points using NFC technology for people with reduced mobility and their companions.

What does a person with reduced mobility need at a concert?

Beyond physical access, a person with reduced mobility (PRM) needs:

• A guaranteed viewing area without being displaced by the rest of the audience
• Accessible restrooms near their assigned area
• Identified staff member to approach
• Priority access at entrances and exits to avoid crowding

With EXYT technology, these needs are managed through the accreditation system: each PRM receives a unique badge that activates specific permissions at access points.

Staff training for inclusive concerts

Technology doesn’t work in isolation. EXYT provides training to event staff on:

• Inclusive service: how to assist people with visual, hearing, or mobility impairments.
• Incident resolution: through the Accredited platform, the team can monitor needs in real time and act before a problem arises.

Technology for a 100% Inclusive Event

With EXYT, you can implement solutions such as:

• QR or NFC ticket validation with differentiated permissions for each attendee profile
• Real-time monitoring of people flow, including accessible areas
• Capacity control by zone to ensure compliance with safety regulations

Conclusion: Make your concert a benchmark for inclusivity

Accessibility at music events is not a luxury, it’s a necessity. Implementing these measures with EXYT technology improves the experience for all attendees and positions your event as a benchmark for inclusivity.